How to Check Your VA Claim Status

Picture of Regan Kulhavy

Regan Kulhavy

Regan served in the JAG Corps, provided legal counsel to soldiers, served as trial counsel representing the Government, and ended her time in the service as a Command Judge Advocate and Administrative Law Attorney. These article have been written or reviewed by Regan or by a VA-accredited attorney.

Frustrated veteran and his wife trying to figure out how to check his VA claim status online

Table of Contents

Veterans have multiple options when it comes to checking their VA claim status to see what progress has been made.

Summary

  • Regularly checking the status of a VA claim helps veterans stay informed, anticipate decisions, and ensure timely access to benefits.
  • Veterans can check their VA claim status by visiting VA Regional Offices, calling the VA’s toll-free number, or going online.
  • The VA has target timeframes for decision-making. It aims to issue decisions within 125 days for supplemental claims and higher-level reviews, and within 365 days for claims in the BVA’s direct docket.
  • VA-accredited lawyers provide expert guidance, assist with documentation, ensure effective communication, expedite the appeals process, and advocate for veterans navigating the disability claims process.
  • Veterans can seek personalized legal representation from Bartlett Legal Group’s VA-accredited lawyers to improve their chances of securing benefits and efficiently managing their VA disability claims and appeals.
Frustrated veteran and his wife trying to figure out how to check his VA claim status online

Staying informed about the status of a VA claim is crucial for veterans and their dependents. Understanding the progress of your claim can help you anticipate decisions, prepare for any required actions, and ensure timely access to the benefits you’ve earned. Regularly checking your VA claim status also provides peace of mind and helps avoid unexpected delays or complications.

At Bartlett Legal Group, we believe in demystifying the process of checking your VA claim status. This guide explains the various methods available, including online portals and direct contact options, and offers practical tips to simplify the experience.

By following this guide, you can proactively manage your VA disability claim. This allows you and your family to receive the support you’re entitled to without unnecessary stress or uncertainty. For legal advice tailored to your case, reach out to Bartlett Legal Group. Call us at (850) 332-6434 or submit this contact form to schedule a free consultation.

Methods to Check Your VA Claim Status

There are several ways to stay updated on the status of your VA claim, each offering its own advantages. Whether you prefer the convenience of online access, the personal touch of a phone call, or the assurance of in-person visits, there’s an option that suits your needs.

Here’s a review of the different methods available for checking your VA claim status so you can find the most efficient approach for your situation.

1. Visit a Nearby VA Regional Office

You can check the status of your VA claim or appeal by visiting a VA Regional Office in person. Bring the necessary identification documents, such as your social security number, a photo ID, and your VA claim number. Once at the regional office, a front desk representative will assist you with your inquiries.

Here’s how to proceed:

  1. Locate the Nearest VA Regional Office: Refer to the VA’s online office locator to find the nearest regional office’s address and office hours. Alternatively, you can call the VA hotline for assistance.
  2. Schedule an Appointment: Some regional VA offices might require an appointment. Check in advance to see if this applies to the office you plan to visit.
  3. Prepare Your Questions: Before heading to the VA office, make a list of any questions or concerns about your claim to ensure you address everything during your visit.

2. Call the VA for an Update

You can also get an update on your claim status by calling the VA’s national toll-free number at 800-827-1000. This line is operational and available from Monday through Friday, between 8:00 a.m. and 9:00 p.m. ET. When calling, stay on the line and follow the automated instructions. It is best to call early in the morning to minimize wait times.

Although the VA cannot give an exact date for when you will receive your decision letter, if your claim status shows as “complete,” it means the letter has already been sent out. Typically, it takes about seven to ten business days to reach you.

This same phone number can also be used to check the status of various other types of veteran compensation claims, such as automobile or clothing allowance claims, pension benefits, Aid & Attendance benefits, VA health care, GI Bill claims, and other VA-administered programs.

3. Online Through the VA Track Claim Status Tool

This is the quickest and simplest method to check your VA claim status. This online tool provides secure access to your claim information at any time, day or night, all year round.

To use it, follow these steps on the main VA website:

Step 1: Sign In or Create an Account: Visit the VA website and navigate to the “Sign In” section. Once there, you can log in using ID.me, DS Logon, Login.gov, or My HealtheVet credentials. If you don’t have an account yet, you will need to create one and verify your identity for secure access.

Step 2: Once Logged in, Navigate to Your Claims and Appeals Dashboard: After logging in, go to the “Claims and Appeals” section. If you have an open claim or appeal, it will be displayed in a box within this section. You can also find this information by clicking the “Manage All Claims and Appeals” link.

Step 3: View Claim Status: Under this tab, you’ll find a list of your active and past VA benefits claims. By selecting a specific claim, you can view its current status. You can also see if the VA requires any additional action from you, such as submitting further documentation.

4. Online through the VA eBenefits Tool

eBenefits is a secure online portal developed by the Department of Defense and the Department of Veterans Affairs. It aims to provide veterans, service members, and their loved ones with self-service tools for managing VA and military benefits. The portal offers various functions, including the ability to check the status of a VA disability claim for a service-related mental or physical health condition.

How to Access eBenefits

To use eBenefits, you must create a DS logon and be registered in the Defense Enrollment Eligibility Reporting System (DEERS). If you aren’t listed in DEERS, your local VA Regional Office can help you get enrolled.

Step 1: To check your VA claim or appeal status using eBenefits, you must have either a DS Logon, My HealthVet account, or ID me account.

Step 2: Once logged in, select the “Check your claim and appeal status” option to access the status tracker tool.

Step 3: Under the “Your Compensation Appeals and Claims” page, you will see the type of claim under appeal, the date you received the claim decision, the issues on appeal, the current appeal status, and a “View Status” link that provides detailed information about your appeal.

Step 4: On the “View Status” page, you can see the current status of your claim/appeal. Additionally, you can view a description of what the next steps are. This page also has a “See past events” option, which shows a timeline of all events that have occurred during the claim or appeal process.

Step 5: Below this timeline, you’ll find the “Current Status” of your VA claim or appeal. If your claim requires any action, a yellow alert box will appear under this section, outlining what needs to be done and the deadline for completion.

VA Claim Wait Times

The VA does not operate under strict deadlines. However, within the framework of the Veterans Appeals Improvements and Modernization Act of 2017, the VA has established several target timeframes for decision-making. Specifically, for both supplemental claims and higher-level reviews, the VA aims to issue decisions within 125 days.

For claims in the direct docket at the Board level, the VA targets issuing decisions within 365 days. The hearing and evidence dockets generally have longer wait times. However, the VA plans to provide regular updates and wait time predictions to keep veterans informed about their appeals’ status.

Young male veteran sitting at home with a leg injury and crutches calls to check the status of his VA claim

How VA-Accredited Lawyers Can Help You Address Your Claim Status

Navigating VA claims and appeals can be overwhelming for many veterans and their family members. Unlike profit-driven unaccredited VA coaches, VA-accredited veterans disability claims lawyers are specially trained to assist with this process, ensuring that you receive the benefits you deserve. These professionals offer a range of services designed to streamline the claims and appeals process, making it easier and more efficient.

Expertise in Navigating the VA Disability Claims System

Bartlett Legal Group’s VA-accredited lawyers possess an in-depth knowledge of VA regulations and procedures, enabling them to provide expert guidance throughout the claims and appeals process.

VA attorneys can offer personalized advice based on the unique circumstances of each veteran’s case, helping to identify the most effective strategies for success.

Assistance with Documentation

Your veteran disability appeals lawyers can meticulously review all documentation to ensure that all necessary information is included and accurately presented. This reduces the risk of errors that could delay the process.

Your attorney can also assist in gathering and organizing service documents, medical records, and other crucial evidence required to support your VA disability claim or appeal.

Effective Communication

VA disability lawyers act as intermediaries between veterans and the VA. Their role is to ensure that all communications are clear, timely, and properly documented. Additionally, your lawyer will keep you informed about the progress of your claims and appeals, providing regular updates and clarifications as needed.

Expediting the Process

Bartlett Legal Group VA-accredited lawyers can help prioritize cases that meet certain criteria, such as severe financial hardship or terminal illness. Consequently, this can speed up the VA’s decision-making process.

In the event of a VA disability benefits appeal, a lawyer can represent you at hearings. As your advocate, they will present compelling arguments and evidence to support your case.

If a claim is denied, these lawyers can file formal appeals on behalf of veterans. Additionally, they will address any procedural requirements and work to increase the likelihood of a favorable outcome. During Board of Veterans’ Appeals hearings, VA-accredited lawyers provide skilled representation, advocating for your rights and interests.

By leveraging the expertise of VA-accredited lawyers, you can navigate the complexities of the VA claims and appeals process more effectively. Ultimately, our team can help improve your chances of securing the benefits you deserve when you file an appeal. Check out our guide for how to find the best VA disability attorney near you.

At Bartlett Legal Group, our veteran disability appeals lawyers are proud to help veterans navigate VA disability claims. Our specialized knowledge and personalized approach are key to helping clients navigate the VA system efficiently.

We provide comprehensive advice tailored to your unique case. You can also trust us to manage the gathering and organization of necessary documentation, communicate effectively with the VA, and prioritize cases to speed up decisions.

Additionally, we will represent you at hearings and handle appeals to improve your chances of a favorable outcome. Take action today by calling us at (850) 332-6434 or submitting this contact form. When you reach out, our team will help you book a free consultation with a VA-accredited attorney.

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